FAQ

I need between 3-5 business days to make your order, but if I already have it made or get to it quicker then I will send it out asap. I'm usually pretty quick unless it is Halloween time.

No. I only ship within the United States right now unless it is US Military shipping.

Smalls are made within a 5x7" rectangle and Larges are made within a 6x10". Masks do not always fulfill the entire rectangle. Sometimes I use sizes XS and Med. The reason for that is the mask is an unusual shape or requires ears, etc. If you need an exact size of a specific mask, you can message me. Most of the time the smalls fit small children and the larges fit big kids and adults. The elastic stretches to fit everyone~ the eye holes are usually what do not fit correctly in the XS and Med.

Yep! Make your cart $35 or more and shipping is on me.

Once the post office scans your package it is out of my hands. I understand that things get lost, but it is not my responsibility to file a claim because I am the sender. I will communicate with you what is the best way to get you what you need. If the tracking says "delivered" then that is what I go by. If the package is lost in transit, then I will take the loss and resend you more after you message me with details. Thank you for understanding.